Rules for ordering tickets and the validity of the order..
By placing an order, the Buyer concludes with the Theater Agency “Inter Stage” (hereinafter referred to as the Agency) an agreement on the provision of services related to the purchase of tickets under the conditions set forth in these Rules. The Agreement is considered concluded from the moment the Buyer completes the order process and is confirmed by the Agency until the Buyer (or his authorized person) receives tickets or cancels the order.
Ticket booking methods
- In the service of ordering and delivery of tickets through our operator by phone of the Agency’s representative in the city of the event or a personal agent. The telephone number of the representative office can be found on the Contact page.
- Place an order yourself in online mode on our website interstage.ru.
Orders, before their execution, are possible for editing. To do this, the Buyer should call the agency in the city of the event within 24 hours.
Ordering tickets online on our website
To increase the speed and convenience of ordering tickets, registration on the site interstage.ru is not required!
- Empty seats are indicated on the diagram of the hall in individual colors, depending on their cost. When you hover over a selected location, its location and cost are displayed. On mobile devices, properties are displayed with a long press. It should be noted selected tickets and put them in the basket.
- Selected tickets are placed in the basket. If you want to add more tickets, select them in the hall. If you want to refuse any places - click on it again. Also, tickets can be deleted directly when filling out the order form.
- Tickets in the basket are not a guarantee that they are already booked. To do this, complete the order. Otherwise, the tickets will return to sale and will be available to all website visitors.
- To complete the order, you should “place an order” by filling in the necessary fields of the order form and press the “Submit” button. After that, the Buyer will be sent a confirmation of acceptance of the order for processing by e-mail specified at checkout.
Orders are available for editing! To do this, the Buyer should call the phone number of the Agency in the city of the event. The telephone number can be found on the Contact page.
Order processing is carried out during office hours at the venue of the event, if the order was made after closing, it will be processed on the next business day.
After processing the order, the administrator will contact the Buyer to confirm the order and clarify methods of payment and delivery of tickets.
Order validity period
- Order and sale of tickets is carried out up to the moment of 100% filling the hall.
- Ordering and selling tickets is carried out until the event starts in case of availability of (unsold) seats.
- Reservation of tickets made with our operator or online at the Sat is saved for 3 business days or another period as agreed with the operator, but no later than 2 business days before the date of the performance. If the client does not redeem tickets during this period, the order is canceled.